The Value of Preferred Supplier Status: How Our Partnership with CBRE Enhances Automatic Door Maintenance Solutions for Facilities Managers

Automatic doors have become an essential component of modern buildings that enhance accessibility, safety, and operational efficiency. But regular maintenance is essential to ensure optimal performance and longevity.

By working with a trusted partner, facilities managers can streamline their operations, reduce downtime, and ensure the smooth functioning of their automatic doors. Let’s explore the key advantages of preferred supplier relationships and how they can positively impact your building’s maintenance.

What is Preferred Supplier Status?

A preferred supplier is a pre-approved vendor that an organisation consistently uses to purchase goods or services. In the facilities management industry, preferred suppliers are typically chosen based on their quality of service, reliability, cost-effectiveness, and alignment with the organisation’s goals.

Preferred suppliers have proven track records of delivering high-quality products or services consistently. This reduces the risk of receiving subpar goods or services that could negatively impact your business operations. They are also more likely to be reliable and dependable, delivering on time and meeting agreed-upon terms, reducing disruptions and ensuring a smooth supply chain.

Our Partnership with CBRE

Safetell has partnered with CBRE Integrated Facilities Management who offer a comprehensive service designed to help businesses achieve their operational efficiency, sustainability, and workplace experience goals. Their goal is to be a one-stop shop for all things related to facility management.

CBRE consistently prioritises quality, reliability, and efficiency in all its operations. They understand that these factors are crucial for delivering exceptional facilities management services to their clients. They leverage data analysis and technology to create optimised service delivery models and demonstrate this effectiveness by delivering a 29% lower cost per work order compared to industry averages.

For us, this is an ideal match. Our commitment to providing top-tier security solutions aligns with CBRE’s emphasis on quality. We strictly adhere to industry standards and strive for excellence in all aspects of our services.

Safetell also has a proven track record of delivering reliable and dependable security services, going the extra mile to offer bespoke solutions and personal service to all our clients. Our clients can count on us to consistently meet their needs and expectations.

Like CBRE, we pride ourselves on efficiency. We optimise our operations to ensure efficient and cost-effective service delivery. Our focus on streamlined processes and technological advancements helps us deliver results as quickly as possible without compromising on quality or safety.

The Importance of Automatic Door Maintenance

One of the key focus areas for both our companies is automatic door maintenance. Automatic doors are vital to buildings for three key reasons:

• Accessibility: Automatic doors provide easy access for people with disabilities, improving inclusivity and compliance with accessibility regulations.
• Safety: Well-maintained automatic doors can help prevent accidents and injuries by reducing the risk of manual door operation.
• Efficiency: Automatic doors streamline the flow of people and traffic, improving operational efficiency and reducing congestion.

Unfortunately, not all automatic doors are created equal. Malfunctioning automatic doors don’t just lead to disruptions and inconvenience for building occupants – if the doors are outdated or improperly, they may not comply with safety regulations, resulting in fines or legal liabilities.

If the quality is poor to begin with, high foot traffic and frequent use can accelerate wear and tear on automatic doors, leading to regular breakdowns and reduced performance. There are hidden impacts, too.

Inefficient automatic doors can contribute to increased energy consumption and higher operating costs.

How Facilities Managers Benefit from Working with a Preferred Supplier

The best way to avoid these pitfalls is to work with a preferred supplier. A preferred supplier will guarantee:

Assurance of Consistent Quality and Adherence to Industry Standards

Partnering with a preferred supplier ensures that facilities managers consistently receive high-quality products and services that meet industry benchmarks. This means fewer headaches from substandard deliveries or services that fall short of expectations. A trusted supplier will also be up-to-date with the latest industry certifications, guaranteeing that all equipment and services comply with the required standards, which in turn ensures peace of mind and sustained performance.

As a preferred supplier to many leading companies around the UK and Europe, Safetell is committed to delivering high-quality automatic door maintenance services that align with industry standards. We adhere to regulations such as BS EN 16005:2012 to ensure the safety and reliability of our work.

Improved Compliance with Safety Regulations

Safety is paramount in facility management, and a preferred supplier is more likely to be proactive about adhering to safety regulations. By working with a supplier that understands the importance of compliance, facilities managers can rest easy knowing that safety protocols are integrated into every aspect of the supply chain—from product delivery to installation and maintenance. This reduces the likelihood of accidents, regulatory fines, or safety audits catching your team off guard.

Minimised Downtime Due to Proactive Maintenance

A preferred supplier typically offers proactive maintenance services, which are a game-changer for facilities managers. This forward-thinking approach helps to identify potential issues before they become disruptive, minimising downtime and preventing costly repairs. With regular check-ups, equipment stays in top condition, allowing managers to focus on strategic initiatives rather than firefighting maintenance problems.

At Safetell, our preferred supplier status guarantees that our clients’ automatic doors are inspected, serviced, and repaired according to industry best practices.

Case Studies/Examples

Our preferred supplier relationship with CBRE has already had a significant impact on several facilities under our joint care, streamlining operations, reducing costs, or addressing unexpected issues quickly and effectively as soon as they arise.

When a prominent banking group aimed to improve accessibility at their City of Leeds head office by integrating a Swing Door Automation system with their existing access control, Safetell stepped in. We provided a bespoke solution that eliminated compatibility issues and the need for additional cabling, ensuring compliance with the Equality Act 2010. The result was an accessible, secure entry system that improved the experience for all users. Impressed with the results, the bank is considering expanding the system to other locations, showcasing how our proactive approach streamlined operations and enhanced inclusivity.

We’ve also worked with a number of public sector facilities. A North London university needed to automate heavy manual doors at their main entrance to comply with DDA regulations while preventing wind tunnel effects from their existing automated sliding doors. Safetell installed a suitable door operator and ensured compliance with safety standards within 48 hours. The university was pleased with the efficient installation, which led to a long-term maintenance agreement. This proactive solution not only reduced downtime but also ensured cost-effective compliance with safety regulations.

Final Thoughts

Partnering with a preferred supplier like Safetell ensures that facilities managers receive consistent, high-quality service, proactive maintenance, and regulatory compliance for essential building components like automatic doors. Our collaboration with CBRE has demonstrated how our combined expertise helps businesses streamline operations, reduce costs, and enhance accessibility across various sectors.

Ready to optimise your facility’s performance and ensure the longevity of your automatic doors? Contact Safetell today and see how our preferred supplier relationship can elevate your building’s efficiency and safety.