We are looking for a motivated and experienced Trainee Service Technician to join their dynamic team.
If you are looking for an exciting opportunity that allows you to be on the road, work autonomously and solve complex problems, then this is the job for you.
Location: Essex/Kent
Salary: Competitive Salary
You will be the primary point of contact for all service-related tasks, including maintenance, repair, installation, and troubleshooting. To be successful in this role, you must be a self-starter and have a passion for problem solving. You must also have excellent communication and customer service skills, as well as the ability to maintain and update your own van stock. You must also be comfortable working with a tablet for job reporting.
You will also be responsible for troubleshooting and repairing equipment, adhering to company policies and procedures, and driving service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Our ideal applicant will have/be:
- Field Service experience within mechanical electrical environment preferable.
- IT skills (Proficient in mobile device/tablet use).
- Ability to troubleshoot, i.e. repair equipment.
- Positive can-do self-motivated attitude towards work and fellow team members & willingness to support other technicians in the field.
- Excellent communication skills and the ability to work effectively with customers.
- Full UK Driving License.
About Safetell
At Safetell, we design, develop, install, and service a diverse and bespoke range of physical security solutions to a wide range of sectors. Our exemplary service, combined with a range of products ensures each solution meets our client’s requirements. More importantly, it means we create enduring partnerships, meaning customers rely on our consultative approach to protection, as their needs change over the years. Safetell was founded in 1989 when it began providing bullet-resistant fast-rising screens to protect high street banks against armed robbery. Since then, we have installed over 3,000 screens in branches nationwide and developed a range of products to meet the ever-changing demands of asset protection. While our offering and positioning have changed to meet the industry needs over time, we still provide the same customer-first service from initial site survey, through to ongoing maintenance and support.
Find out more about Safetell
